Dietary Services Manager - 1st Shift

Dietary Services Manager - Full Time 1st Shift

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Full time, Skilled Nursing facility

Trust, engagement, competence, respect and passion – these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.

Summary/Objective: Responsible for the overall management of the Dietary Services department. Follows the resident care plan for nutritional meals according to the physician orders. Supervises the dietary personnel ensuring Federal/State regulatory compliance and adherence to center policies and procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Recruits, interviews, hires, trains, coaches, evaluates, disciplines and, when necessary, terminates departmental employees
• Maintains working knowledge of budgeting and working within its confines
• Monitors labor management/control including staff schedules
• Understands nutritional requirements for the resident population and menu options and availability
• Interacts with customers to ensure their satisfaction
• Reviews and assures menus are served as written (regular and therapeutic) and substitutions per policy with Registered Dietitian (RD) approval
• Ensures foods are prepared according to production schedules, menus, and standardized recipes
• Coordinates with RD to complete nutritional assessments on residents within required time frames
• Attends Care Plan meetings per policy (as needed)
• Monitors weight gains/losses and communicates/coordinates concerns with RD/Clinical team
• Audits meal services to assure compliance with systems, policies and procedures, including documentation upon hire, annually, and as needed per policy and CMS/state regulation
• Completes training with all dietary staff upon hire and annually
• Mealtimes are posted and monitored for compliance
• Planned menus, diets, and portion control are followed
• Dining experience of residents is positive and hospitable
• Staff are trained regularly on proper dining room service
• Receiving/storage meets Center and regulatory standards
• Completes other audits as directed
• In-services staff as indicated (cooks meeting and all staff as needed)
• Ensures proper storage and handling of food in center
• Maintains temperature logs and cleanliness for all equipment
• Maintains personal hygiene practices
• Ensures food safety and correct temperatures are maintained
• Protects food in all phases of preparation, holding, service, cooking, and transportation using HACCP Guidelines
• Complies with laws and regulations applicable to position and acts in accordance with Center’s Compliance Program
• Participates in in-service training, quality assurance/performance improvement (QAPI) committees and other meetings as scheduled and directed
• Follows center rules, dress and hygiene policies, and smoking policies
• Demonstrates proper use of equipment and reports equipment needs or repairs
• Reports and documents incidents or accidents of residents, staff, or visitors to appropriate personnel
• Reports all hazardous conditions/equipment to Supervisor
• Performs duties that may include transportation of residents as assigned in Center Disaster Plan
• Understands and maintains disaster plan for dietary department, including menu, water, disposables, stock, protective equipment, necessary equipment, coordination with department head team, and required protective equipment
• Follows infection control standards, policies and procedures
• Maintains resident rights, reports resident/patient complaints, maintains confidentiality of resident/patient information
• Meets HIPAA requirements for privacy and security of protected health information and uses only the minimum amount necessary to complete…