Receptionist, Administrative​/Clerical

Apply for the Receptionist role at H&R Block.

Location:

Ashtabula, OH.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone belongs.

As a seasonal Client Service Professional/Receptionist, you’ll help clients take confident and informed decisions and build lasting relationships by welcoming them, matching them with the right tax professional, scheduling appointments, and ensuring all needs are met.

• High school diploma or equivalent.
• Flexibility to work a variable schedule or at multiple locations.
• Sales/marketing experience.

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule client appointments.
• Ensure all client needs are met during service, in person, over the phone or virtually.
• Maintain office cleanliness and resource organization.
• Perform additional duties as assigned.

• Experience in a fast‑paced environment.
• Prior customer‑service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan (subject to eligibility).
• to view all available benefits.

H&R Block remains committed to building a connected culture where trust, care, and collaboration thrive. Colleagues support one another and help each other grow in an environment where everyone can bring their authentic selves to work.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.