Specialist, Crisis Intervention & QMHS

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first
, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, Health Joy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

Reporting to the Supervisor, Behavioral Health services, the Specialist, Crisis Intervention & QMHS operates primarily in the community and provides community psychiatric support, rapid response, screening, de-escalation, crisis intervention, resource linkage, transportation, and care coordination services for individuals experiencing behavioral health needs or a behavioral health crisis. The Specialist, Crisis Intervention & QMHS supports the development and execution of treatment plans, helps clients and families access community resources, provides transportation when clinically appropriate, and assists individuals in resolving crises or connecting to assessment and treatment in an appropriate setting.

The Specialist, Crisis Intervention & QMHS fosters positive relationships with clients, families, support systems, Signature Health team members, stakeholders, and referral sources while representing Signature Health in a professional and respectful manner.

• Develop, prepare, and present treatment program work material and skill-building interventions to clients.
• Operate primarily in community-based settings, including client homes and other locations in the community, in accordance with treatment plans, safety guidelines, and agency policies.
• Identify and support client needs related to education, medical care, vocational goals, housing, daily living skills, recovery supports, and community stability.
• Encourage, monitor, and follow up on client engagement and participation in treatment plan activities.
• Provide clinically appropriate transportation in a personal vehicle to and from medical, behavioral health, community resource, and essential service appointments.
• Provide rapid response, de-escalation, screening, and crisis intervention to individuals experiencing behavioral health crises in community, home, and facility settings.
• Work with individuals in crisis to problem-solve, identify solutions, and arrange assessment or treatment in an appropriate setting when needed.
• Engage family members and support systems in safety planning and the crisis resolution process.
• Assist in creating immediate plans to maintain safety and support crisis stabilization.
• Assist in crisis prevention and early intervention in the community.
• Coordinate care and link individuals to appropriate treatment services, recovery resources, housing support, medical care, benefits, and other community resources.
• Provide follow-up contact after crisis episodes according to protocol to check on referrals, assess needs, and support continuity of care.
• Serve as a liaison with inpatient units and community providers to support treatment engagement and discharge planning.
• Collaborate effectively with treatment teams, agency staff, departmental staff, stakeholders, referral sources, and community partners.
• Participate in community outreach and…