Counselor, Outpatient & Crisis Services
Listed on 2026-10-04
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Healthcare
Mental Health, Crisis Counselor, Community Health
Description
At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career.
As a full-time employee, you will have access to the following employer/employee paid benefits:
- Medical, Dental, Vision, 401k match, Health Joy - a no cost medical and mental health online resource available Day 1, and much more
- Robust earned paid time off program (PTO)
- Federal Loan Forgiveness Program (available on eligible roles)
- Professional Development Support
Reporting to the Supervisor, Behavioral Health, the Counselor, Outpatient & Crisis Services provides outpatient counseling, crisis intervention, crisis assessment, and care coordination services to adults and children experiencing behavioral health and emotional difficulties. The Counselor, Outpatient & Crisis Services utilizes a team-based, trauma-informed treatment planning approach to provide exceptional therapeutic intervention, crisis stabilization, assessment, referral, and continuity of care services. This role combines ongoing counseling responsibilities with urgent behavioral health response and crisis management functions.
Services are provided at Signature Health locations, client homes, healthcare settings, schools, and other community-based environments as clinically appropriate; provided individually, in group settings, or with families.
- Conduct individual, group, and family therapy for adults and children.
- Develop and implement person-centered treatment plans utilizing evidence-based practices.
- Assist clients in preparing and presenting treatment program work material.
- Prepare all documentation required for discharge planning and aftercare referral.
- Deliver services using telehealth modalities when appropriate and approved.
- Meet established productivity, documentation, and service delivery expectations.
- Provide crisis assessments and crisis intervention services in homes, community settings, healthcare settings, correctional facilities, and Signature Health locations.
- Conduct crisis prescreening and diagnostic assessments to determine the appropriate level of care and disposition for individuals experiencing behavioral health emergencies.
- Assess risk related to suicide, homicide, self-harm, substance use, trauma, and psychiatric instability and develop appropriate safety plans.
- Coordinate crisis stabilization services and referrals to inpatient, residential, outpatient, and community-based resources as indicated.
- Utilize sound clinical judgment during emergency situations to ensure the safety and welfare of clients and others.
- Respond effectively to urgent behavioral health situations while maintaining professionalism and therapeutic engagement.
- Obtain and maintain appropriate Releases of Information to facilitate coordination of care.
- During crisis interventions, function as a liaison between Signature Health and hospitals, criminal justice systems, schools, social service agencies, community providers, and family support.
- Coordinate follow-up care and facilitate timely linkage to treatment and community resources.
- Collaborate with multidisciplinary treatment teams to optimize client outcomes.
- Participate in community outreach and engagement activities supporting Signature Health initiatives.
- Maintain client documentation in accordance with Medicaid, Medicare, DBH, CARF, Joint Commission, and professional practice standards.
- Actively engage in clinical supervision and…
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