Director, Learning Strategy

Location:

Bethesda, Maryland (Remote)

Reports To:

Chief Education Officer and Senior VP, Health Center Operations and Governance

FLSA Status:
Exempt

Founded in 1971, the National Association of Community Health Centers (NACHC) serves as the leading voice for America's Health Centers and the people and communities they serve. NACHC works to promote the provision of high-quality, affordable, community-based health care to everyone, particularly to underserved populations.

The Director, Learning Strategy sets and drives an enterprise-wide approach to learning and education for the Community Health Center (CHC) field, focusing on the Health Center Operations and Governance (HCOG) functional area: NACHC's lead unit for education, practice and overall training and technical assistance to the CHC sector.

The Director operates strategically (partner with senior leadership, funders, peers, subject-matter experts) and operationally to ensure core training and learning pillars function as one integrated system in HCOG, and support other NACHC units integration or implementation of learning programs. The Director translates field, or sector, learning needs and organizational priorities into a coordinated strategy and unified learning agenda, including both learning/training industry technical expertise and field-specific content, engagement and competencies unique to the CHC learners and customers.

The Director works closely with the Chief Education Officer and oversees two staff members who each lead core training pillars.

• Craft and guide overall vision, strategy, and roadmap for NACHC's learning function, ensuring HCOG and other NACHC functional areas are aligned, collaborating and supported in learning endeavors.
• Update and maintain design, production and quality standards for various offering types; support internal education and standardization.
• Continuously assess and scan the learning/training industry and overall CHC environment to identify field trends, innovations, and related approaches to executive, emerging executive, and board development that would inform NACHC's enterprise wide learning strategy.
• Serve as primary voice for NACHC's learning strategy with senior leadership, in cross functional conversations, HCOG content collaboration and external partners and stakeholders

• Translate learning strategy into business terms: cost per learner, return on training investment, workforce retention/competency impact for senior leadership and funders.
• Align learning strategy to NACHC's broader strategic plan, grant/funder deliverables, and the evolving policy environment affecting CHCs.
• Identify and pursue new funding, partnership, sponsorship, or earned revenue opportunities that expand or sustain the learning portfolio.
• Oversee the learning function's budget, staffing plan, and support vendor/technology investment decisions in partnership with the Chief Education Officer, NACHC IT team, and senior leadership.
• Inform the overall financial performance of the learning portfolio, contributing to program pricing and revenue targets for certificate, credentialed, and other training offerings or new products and services to grow nondues revenue while managing program costs against budget.

• Lead…