Box Office Supervisor

Description

The Box Office Supervisor reports to the Box Office Manager and will work closely with the Director of Ticket Services, Box Office Manager, and Box Office Staff members. The Box Office Supervisor will aid in maintaining the operation and function of the Box Office in the summer season, and at times act as the Manager on Duty for various AMFS events.

This person must remain respectful, positive, supportive, friendly, and provide high-level customer service to our patrons and donor base.

• Accurately operate and oversee point of sale ticketing system
• Act as Manager on Duty at times for box office operations including opening and closing the box office
• Create and maintain positive patron and donor relationships
• Manage patron ticketing records, including data entry of donors
• Problem-solve box office technical and patron-related issues
• Maintain a thorough knowledge and enforce AMFS ticketing policies and procedures
• Accurately process credit card and cash transactions and reconcile daily box office financials

• Applicant should possess excellent communication and customer service skills in addition to being detail oriented, well organized, patient, and able to successfully manage staff in a fast-paced environment.
• Applicant will be expected to learn and comprehend complex ticket policies and procedures.
• Computer proficiency, accurate data entry, and other basic office skills are essential. Applicant should be comfortable working independently as well as part of a team.
• A knowledge of classical music, the AMFS, and the Aspen community is helpful, but not required.
• Applicant must be a team player with a good sense of humor. Experience with Raiser’s Edge, Audience View Professional, and Microsoft Office is helpful but not required.

Early June 2026-August 23, 2026

$15.16/hour plus housing provided by AMFS (valued at a minimum of $5.16/hour depending on location.) Overtime $22.74/hour.

Benefits include AMFS season pass and paid sick time.

Please complete the online application process and attach your cover letter and resume (with references) where prompted. PDF format only. No phone calls please.

Application review to begin in January. Applicants who submit materials before February 9, 2026 will be given priority in the review process. Interviews will be scheduled to begin after February 9, 2026. Application to remain open until position(s) filled.

The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices—and remain focused on creating lasting change both within our organization and the broader classical music industry.

The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.