Front Desk Receptionist and Mailroom Manager

Description

The Front Desk Receptionist & Mailroom Manager is responsible for the front desk reception area, managing all switchboard duties and the mailroom, and providing general information to callers as well as students, faculty, and staff, and assisting the Schedule Coordinator with lobby traffic flow management. Reporting to the Housing Director, this position also assists in various other administrative duties.

• Manage all switchboard duties, including redirecting phone calls to appropriate staff and answering any calls or emails to the informational AMFS phone line and email address.
• Work with the Schedule Coordinator to manage lobby traffic flow.
• Work with the AMFS Box Office to reserve and print tickets for students, faculty, and staff.
• Manage the organization of the AMFS mailroom, and manage the sorting and distribution of student, faculty, and staff mail, packages, and payments.
• Hire, schedule, and manage the AMFS mailroom student workers.
• Other duties as assigned.

• Excellent customer service and professionalism is imperative.
• Needs to be organized, maintain a strong work ethic, and pay attention to detail.
• Flexibility and a keen attention to accommodating and supporting different perspectives and personalities.
• Basic computer skills required, preferably experienced with Microsoft Office. Experience with Arts Vision is preferred, but not required. Training will be provided as necessary.
• Knowledge of classical music and/or experience in school administration a plus.

June 8, 2026 – August 23, 2026

This position is expected to work M-F from 8:30am-5:00pm and Saturday, 8:30am-4:00pm.

Front Desk Hours Monday – Friday, 9am-5pm Saturday, 9am-4pm Sunday, CLOSED.

Mailroom Operating Hours Monday – Friday, 12pm-5pm Saturday, 12pm-3pm Sunday, CLOSED.

$22/hour. Overtime $33/hour.

Benefits include AMFS season pass and paid sick time.

Housing is not included for this position.

Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please.

Application review to begin in January. Applicants who submit materials before February 9, 2026 will be given priority in the review process. Interviews will be scheduled to begin after February 9, 2026. Application to remain open until position(s) filled.

The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices—and remain focused on creating lasting change both within our organization and the broader classical music industry.

The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.