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Team Leader - Aspen

Job in Aspen, Pitkin County, Colorado, 81612, USA
Listing for: Schweitzer
Full Time position
Listed on 2025-11-29
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
*
* Location:

** Aspen, CO
** Requirements:
** Expect weekend and holiday work. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required!

Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.
*
* About the role:

** Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader! Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role.
** Perks and Benefits:
** Ability to upgrade to full Ikon Pass at heavily discounted rate Ability to ski everyday 401K benefit and match for ALL staff members over 18 years old Location specific, customer service-based bonuses (4 total in-season)
*
* Primary Responsibilities:

** Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift.
** Secondary Responsibilities:
** Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements We love everything snow. The mountains, the skiing, the passion - it's who we are. It makes up our identity. We are looking for like-minded team members who are excited to spend a winter in the mountains and share their passion with our customers.

Our Values:
** Service:
** Delivering legendary service
** Simple:
** Keep it simple
** Purposeful:
** Be purposeful in everything we do
** Curious:
** Be curious to continue learning and growing
** Give:
** Give back to our local communities

With service to over 40+ resorts throughout North America and Europe, we make it easy for you to pick the market you want to live and work.
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