Service Technician - Luxury Residential AV

Job Description

Do you want to work with a company that delivers the largest, most complex, cutting-edge luxury residential technology projects from its locations around the United States? Founded in 1996, Paragon Systems Integration is a one-of-a-kind luxury residential smart home design and integration company. Based in Ft. Lauderdale the company has locations in Aspen, Palm Beach, Miami, Los Angeles, Hawaii and Cabo San Lucas.

Our team is comprised of world-class experts in every field who’s number one priority is to provide the best user experience and service to our clients. We work, communicate and come together through our core values of:

• Solutions Oriented. Good problem solver. Innovative and creative. Finds answers not just problems.
• Driven. Takes initiative/Self starter/Proactive. Strong work ethic. Dedicated to self improvement.
• Team Player. Share and supports fellow employees. Great communicator. Teacher & educator. Reliable. Leads by example.
• Client First. Advocate with empathy. Service minded.
• Integrity. Do what's right. Loyal.
• Positive Attitude. Enthusiastic. Light hearted. Fun. Calm under pressure.
• Accountable. Does what they commit to doing.

This position is responsible for ensuring the Company’s Clients receive superior service in a helpful, efficient manner by providing exceptional technical delivery and seamless communication between the Client and the Company. In addition, this position controls the processing and fulfillment of all service orders, fielding Client inquiries, and resolving Client complaints. They also provide system training to Clients, discuss technical aspects about a system or equipment when appropriate, and recommend upgrades when necessary.

We offer:

• $40.00 to $60.00 per hour. DOE.
• Medical, Dental and Vision Insurance.
• 401k Plan at the employee’s discretion with employer match of 100% of employee contribution up to 4%.
• Company provided Vehicle and fuel card.
• Paid Time Off, Holidays & Sick Time.
• Term Life Policy & Short-Term Disability.
• Computer.
• Company Provided Training Opportunities.
• Mobile Phone Stipend.

Founded in 1996, Paragon Systems Integration is one of the nation's premier luxury smart home automation design and integration companies. Based in Ft. Lauderdale the company has locations in Aspen, Hawaii, Palm Beach, Miami and Cabo San Lucas. We’ve been in business nearly 30 years, our team is comprised of world-class experts in every field whose number one priority is to provide the best user experience and service to their clients.

Founded in 1996, Paragon Systems Integration is one of the nation's premier luxury smart home automation design and integration companies. Based in Ft. Lauderdale the company has locations in Aspen, Hawaii, Palm Beach, Miami and Cabo San Lucas. We’ve been in business nearly 30 years, our team is comprised of world-class experts in every field whose number one priority is to provide the best user experience and service to their clients.