Floor Sommelier

Petit Trois ‘L’Original’ opened its doors in 2014 by Chef/Owner Ludo Lefebvre in a nondescript strip mall in Hollywood. Inspired by classic Parisian bistros, featuring just 21 counter seats and an open kitchen, Petit Trois is intended to transport you to France with its decor and cuisine. Chef Ludo brings his signature flair to classic French dishes, always sourcing the best ingredients, and turning simple classics into something opulent without being overstated.

The expansion of Petit Trois ‘Le Valley’ followed in 2018 in Sherman Oaks. This second, more spacious location is intended to feel like a lavish French Brasserie, including a gorgeous bar, banquette lined dining room, Chef’s counter in front of the open kitchen, and a second dining room which can be reserved for larger parties and Private Events.

Hospitality at Petit Trois is a team sport. It is essential that the entire team works closely together and is aligned to create memorable experiences for everyone they encounter, from guests to fellow employees, to vendors, as well as the community. In this tight-knit ecosystem, the Floor Sommelier is a support to the Sommelier who is the wine ambassador for all guests and employees.

In assisting guests with their wine order and wine service, they should also be able to elegantly describe all dishes and create hospitable guest experiences, all while demonstrating a level of excellence in all technical aspects of the service.

Floor Sommeliers are responsible for working closely with the Sommelier in ensuring the accuracy of the wine list, stocking of the cellar and helping with staff training. There is no task too small for anyone on the team if it contributes to a positive guest experience. The Petit Trois Floor Sommelier should possess a firm grasp on French cuisine, spirits, wine, beer, and cocktail history knowledge.

They must also have the ability to foster guest relationships with a broad array of customers, from first-time guests to long-time regulars.

Start Date: ASAP

Employment Type: Full Time, Non-Exempt

Schedule: Varies

Category: F&B

• Service-based role delivering consistently excellent wine service at Petit Trois
• Receiving wine (adding into inventory system), binning, and recording locations
• Adding wine to POS and inventory management system
• Supporting the Sommelier ensures that the Petit Trois program is run successfully both operationally and financially
• Focusing on wine in service, set up and breakdown, daily and weekly procedures
• Working with the Sommelierto execute, maintain and improve the wine program
• Participate in all steps of service as needed during your shift
• Make recommendations and answer all menu inquiries by guests
• Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them
• Take orders from guests, ensuring 100% accuracy when entering orders into POS
• Follow responsible alcohol service guidelines, as outlined in the Employee Handbook
• Process transactions using the POS system; prepare checks for guests and process payments
• Maintain organization and aesthetic appeal of wine displays and menus
• Maintain sanitation to Department of Health standards; keep work areas clean and organized
• Inform Manager on Duty immediately of any DOH or OSHA/workplace safety violations
• Monitor inventory; restock bar inventory as needed; inform Management of any product or supply needs
• Resolve guest complaints by finding a way to say yes;
  Involve the Manager on Duty as needed

• Maintain an understanding of Petit Trois food menu and can clearly describe our offerings
• Have a grasp of Petit Trois’ beverage program and be able to summarize our philosophy and identify our different offerings
• Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff
• Demonstrate and maintain excellent product knowledge
• Update knowledge and skills continually by participating in staff training opportunities

• Understand and communicate Petit Trois’ values and brand philosophy to guests and staff and set the tone for a positive work environment
• Promote the Petit Trois vision…