Cocktail Server - Element - Winter

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.

A Relais & Châteaux resort, The Little Nell is consistently recognized for its award‑winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ – a holistic lifestyle philosophy that integrates mind, body, and spirit.

During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off‑road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year‑round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five‑Star hotel since 1995, a AAA Five‑Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.

The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski‑in/ski‑out access to Aspen Mountain. For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City.

For more information, visit  or follow @thelittlenell on X, Instagram or Facebook.

Position Summary

The Cocktail Server is responsible for serving a variety of products to our guests. This position exemplifies excellent service and creates a positive atmosphere in our dining locations. The cocktail server requires thorough product knowledge (food, wine, and liquor), competence in service procedures and commitment to guest satisfaction. This position reports to the Restaurant Manager.

Job Posting Deadline

Applications for this position will be accepted until January 11, 2025.

• Ensure friendly greeting to all guests while served within established procedures and standards
• Proficient in all bar menus and can describe all menu items to a guest if/when necessary
• Responsible for bank; ensure its safe return/deposit
• Ensure adequate working knowledge of the Point of Sale System
• Accountable for securing payment from guest
• Clear, clean and reset bar during service
• Responsible for proper opening and closing of bar
• Make managers aware of all guest comments and complaints
• Familiar with Colorado liquor laws
• Complete tasks and projects delegated by the manager
• Assist other departments as business volumes, and staff levels demand
• Other duties as assigned

• 1 year of serving or bartending experience required
• Advanced beverage knowledge preferred

• Familiarity with Forbes 5-Star standards and procedures
• Knowledge of food and beverage products offered
• Knowledge of company policies and procedures
• Understanding on how to assist customers and meet their needs effectively
• Ability to prioritize tasks and manage time effectively
• Ability to do basic problem‑solving
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to engage with customers in a positive and helpful manner
• Attention to detail

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or…