Retail Associate

Strafe Outerwear is looking for full and part-time Retail Sales Associates to join our small team here in Aspen/Snowmass, Colorado.

As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

• Serves customers by helping them select products.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Directs customers by escorting them to racks and counters.
• Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

• Product knowledge
• You know what The Highland Bowl is
• High level of integrity
• 0-1 years of retail experience desired

Email your resume to  with the subject “Retail Sales Associate”. We want our interactions with our customers to be memorable, so please make your email memorable as well! Tell us about how you match up to the Retail Sales Associate characteristics, and what makes you a great person to have around.

Hours:

Full time, possibly including some evening, weekend, and holiday working

Compensation: $25 - $45/hour based on sales performance

Strafeis an affirmative action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.