Retail Sales Associate - Boutique

Retail Sales Associate - The Little Nell Boutique

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski‑in/ski‑out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. A Relais & Châteaux resort, it boasts award‑winning wine and culinary programs, two restaurants, three bars, a wine cellar and a speakeasy, plus a spa rooted in "The Aspen Idea."

Guests enjoy slopeside concierge, winter and summer adventures, and year‑round pools and hot tubs. It has been named a Forbes Five‑Star hotel since 1995, a AAA Five‑Diamond since 1991, a Wine Spectator Grand Award winner, and frequently nominated by the James Beard Foundation.

Position Summary

The Retail Sales Associate provides product knowledge to guests, enabling mutually beneficial buying decisions. Responsibilities include keeping merchandise displayed and stocked, maintaining a clean work environment and adhering to Forbes Five‑Star service standards. This position reports to the Director of Operations.

Job Posting Deadline

Applications accepted until January 4, 2026.

Essential Job Functions/Key Job Responsibilities

• Controlling and helping in loss and theft prevention
• Maintaining a clean work environment through folding merchandise on the retail floor and stockrooms
• Cleaning dressing rooms of hangers, tags, and properly putting away merchandise after each use of the dressing room
• Help with opening and closing cleaning duties
• Organize merchandise and accept delivery of product
• Enthusiasm and knowledge of the Aspen skiing and snowboarding lifestyle
• Assisting hotel guests with questions related to the hotel property and providing local Aspen knowledge and recommendations as needed
• Adhering to Forbes Five‑Star standards
• Other duties as assigned

Qualifications

• Education & Experience Requirements
  • High School Diploma or GED preferred
• Knowledge, Skills & Abilities
  • Proficient in Point of Sales systems
  • Knowledge of selling merchandise
  • Knowledge of retail products
  • Excellent customer service skills
  • Ability to work collaboratively & effectively with team members
  • Ability to adapt to the customer flow of a retail store
  • Excellent interpersonal skills
  • Excellent verbal communication skills

Work Environment & Physical Demands

• Ability to stand, walk or be on your feet for extended periods of time; kneeling and bending may be required
• Regularly work indoors with no adverse conditions
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is classified as a regular part‑time position eligible for the following benefits.

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass
• Other company perks

Equal Employment Opportunity

Aspen One is an equal‑opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. We encourage diverse points of view, fostering a respectful and empowered environment. Aspen One participates in E‑Verify.