Customer Care Representative
Listed on 2026-01-12
-
Healthcare
Healthcare Administration, Medical Receptionist
Join to apply for the Customer Care Representative role at Columbia Memorial Hospital
The Customer Care Representative (CCR) is responsible to accurately register patients for outpatient services and inpatient admissions and scheduling patients. The CCR is responsible for insurance verifications and co-pay collections. The CCR is knowledgeable about the organization to assist patients when needed. CMH Caregivers contribute to CMH success by providing exceptional service that is respectful, compassionate and customized to the individual’s needs by anticipating and exceeding expectations.
ELIGIBLEFOR CMH EMPLOYEE REFERRAL BONUS: NON PRIORITY RECRUITMENT
Job Requirements
CCRs are required to have strong communication, organizational and problem solving skills; are able to flow between tasks; exercise independent judgment as needed and perform assigned duties in a fast paced, dynamic environment. A working knowledge of general office equipment including; computer, fax, scanner, and multi-line phone system. Medical terminology is preferred. Ability to type with accuracy and minimal error including 10 key.
CMH Caregivers have patience; attentiveness; clear communication skills; excellent time management skills and a calming presence. CCRs must have attention to detail and be able to accurately perform data entry.
None
Education And/or ExperienceHigh School diploma or equivalent experience/education. Medical terminology knowledge preferred and experience in healthcare field preferred.
Physical Demands and Work Environment Conditions / ADA CompliancePosition involves standing, walking, stooping, and occasional carrying and lifting or lightweight materials (up to 20 pounds). May be required to sit for extended periods of time. Requires visual acuity and depth perception to recognize words and numbers; and hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment. Potential for contact with blood, body fluids or tissues.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Hospitals and Health Care
Referrals increase your chances of interviewing at Columbia Memorial Hospital by 2x
Apply BELOW
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).