BSOM Software Engineer – Med School

Description

Department: Information Technology

Job Status: Full-Time

FLSA Status: Exempt

Reports To: Director of IT

Amount of

Travel Required:

None

Work Schedule: 8-5, M-F, occasional night or weekend

Positions Supervised: None

This position is NOT eligible for Remote Work

Under the general direction of the Director of Information Technology, this role is responsible for managing, maintaining, and designing integrated campus databases and software systems for Benedictine College School of Osteopathic Medicine (BSOM).

Key platforms include the Colleague Suite of Applications, Business Objects, Canvas, Star Rez, Accruent’s EMS, Ad Astra, One Card, Touchnet, Office 365, Active Directory, Radix, Maxient, Campus Labs, and Akademos, among other related reporting tools.

The BSOM Software Engineer & Reporting Administrator serves as a technical liaison between IT and the various academic, student services, and business departments across campus. This role requires a proactive communicator who is comfortable leading meetings, gathering requirements, and translating complex business needs into effective software and reporting solutions. The engineer is able to communicate with customers in capturing new requirements based on changing business needs and new trends in technology is essential.

A defining expectation of this role is ownership. The engineer is responsible for the full lifecycle of the software they build — from initial design and development through deployment, maintenance, and long-term stewardship. This means taking accountability for the quality, reliability, and continued improvement of delivered solutions, and being the person colleagues can count on when critical work must be completed.

Beyond self-directed projects, a meaningful portion of this role is reactive by nature. The engineer is expected to respond to work order tickets, troubleshoot issues as they arise, and make improvements to existing systems when things arenu
2019t working as intended. Balancing this day-to-day responsiveness with longer-term project work is a core part of the job, and strong customer service instincts are just as important as technical ability. The ideal candidate brings both technical depth and a collaborative spirit, and is eager to grow alongside an evolving technology environment. This position will also mentor any Computer Science interns that may work in the department.

• Take end-to-end ownership of software built for the department — from requirements gathering and development through deployment, maintenance, and long-term stewardship. This role is accountable for the quality, reliability, and continued improvement of what it ships.
• Support, maintain, and enhance tools and integrations built on campus core platforms, including all systems listed above.
• Communicate clearly and effectively with campus departments to capture their needs and requirements.
• Design, develop, and deploy new software solutions and reporting systems that address operational needs across campus departments.
• Serve as the primary point of contact for business users of core campus software, providing training, troubleshooting, and ongoing guidance.
• Administer and integrate core software applications, ensuring reliability, performance, and alignment with institutional goals.
• Partner with the Director of IT, the CFO, and department leads (Financial Aid, HR, Admissions, Student Life, Business Office) on special projects and cross-functional initiatives.
• Proactively monitor production systems to identify issues before they impact users, and refine solutions based on ongoing feedback.
• Develop and document policies, procedures, and workflows related to software usage and reporting practices.
• Write…