Area Supervisor

4 days ago Be among the first 25 applicants.

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. Ross delivers customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

• Success – Our winning team pursues excellence while learning and evolving.
• Career growth – We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – We work together to solve the hard problems and find the right solution.
• Diversity, Equity & Inclusion – We celebrate the backgrounds, identities, and ideas of those who work and shop with us, striving to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. In 2023, Ross generated $20.4 billion in revenue and is a Fortune 500 company committed to an inclusive work environment with continuous learning opportunities.

The Area Supervisor is a member of the Store Leadership team, responsible for a specific, assigned area of the Store and for general operations and supervision when functioning as Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining a friendly and easy‑to‑shop environment, ensuring proper merchandise presentation, and maintaining a clean work area.

• Understand that safety is the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately correct or report any unsafe conditions or practices.
• Secure the building, including entrance/exit control, electronic article surveillance check, cash office security, armored carrier pick‑ups, and register area.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Ensure customer safety, including accident prevention, reporting, and emergency procedures.
• Test all fire alarm systems as scheduled and respond to after‑hours alarms when requested.

• Treat all customers, associates, and other leaders with respect.
• Demonstrate courtesy, friendliness, and professionalism at all times; recognize associates using company recognition programs.

• Represent and support the company brand at all times.
• Maintain a professional appearance, per the company dress code, and ensure all associates adhere to it.
• Keep all store areas clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing, and markdowns are completed to company standards through teaching, assigning tasks, and following up per best practice.
• Responsible for receiving merchandise truck when needed.
• Process all merchandise with a sense of urgency.
• Receive all non‑merchandise inbound deliveries (signs, supplies, special deliveries, etc.).
• Maintain cleanliness and organization of all stockrooms.
• Assist in delivering and placing merchandise on the sales floor when processed.
• Ensure any back‑stock is secured and processed per company policy.
• Merchandize the department, including the back stock.
• Reduce loss due to damage.
• Ensure compliance with monthly presentation guidelines in the assigned area.
• Handle floor moves and signing, including promotional signing, as needed.
• Perform re‑wraps as required.

• Understand and comply with the Loss Prevention Awareness Program and maintain a strong customer service presence on the sales floor.
• Demonstrate integrity and honesty in all interactions; safeguard confidential information, cash, credit card information, and merchandise.
• Maintain the Public View Monitor system.
• Conduct “Code 50” package inspections.
• Execute all company best practices, maximizing productivity by minimizing steps and touches.

• Execute all company best practices, ensuring associates perform to standards at the front end.
• Monitor…