Desk Assistant

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Posting Details
• Position Details
• Posting Number G/R31232P
• Working Title Desk Assistant
• Department Housing-Resident Progs & Srvcs

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. UGA is ranked among the top 20 public universities in U.S. News & World Report. The main campus is in Athens, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs about 3,100 faculty and 7,700 full-time staff, with enrollment exceeding 41,000 students.

Part of the Division of Student Affairs, University Housing comprises nearly 2.8 million square feet of facilities and serves more than 9,000 students. The department employs 220 full-time staff, 21 graduate assistants, and 565 undergraduate student workers. As a self-supporting auxiliary, University Housing operates a $59 million budget from housing fees and other non-state sources.

• Provide exemplary customer service to residents, guests, visitors, faculty and staff at community desks and office spaces.
• Serve as a resource for accurate information concerning Housing and university operations.
• Support the community office staff with administrative responsibilities.
• Assist in opening, closing, and transition of residence halls, including early arrival, late departures, breaks, and finals week.
• Follow university and department policies and procedures; address incidents and potential policy violations.
• Assist staff during crises or emergencies while maintaining confidentiality.
• Participate in departmental and community training; attend staff and one-on-one meetings with supervisors.
• Adhere to desk policies and procedures including key management and access control.
• Sort, record, distribute, and forward mail and packages per USPS regulations and community procedures.
• Perform other duties consistent with the position as assigned.

• Position Information:
  Classification Title Student Assistant; FLSA Non-Exempt;
  Job Code; FTE 0.50
• Minimum Qualifications:
  
  This student position is generally the initial contact for customer service to residents and guests; assists the community administrative staff and manages mail, packages, and keys per Housing policies.
• Physical Demands:
  Standard for a normal office environment.
• Is this a Position of Trust? Yes
• Does this position have operation, access, or control of financial resources? No
• Does this position require a P-Card? No
• Is having a P-Card an essential function? No
• Is driving a requirement? No
• Direct interaction with or care of children under 18 or direct patient care? Yes

Background investigation is required; offers are contingent upon successful completion of a criminal background check and other credential verifications as applicable. A pre-employment drug test may be required for some positions.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected statuses. Accommodations for accessibility are available through Central HR.

Recruitment Contact:
Kim Roberson

Recruitment Contact Email: hsg-res services

Posting and application questions: refer to the Recruitment Contact above.

• Resume/CV
• Cover Letter

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Administrative

Industries:
Higher Education