Desk Assistant

Desk Assistant

University of Georgia:
University Housing – position number G/R31232P – advertised salary $11.75 per hour – anticipated start date 12/01/2025 – full‑time, 50% FTE – scheduled start in Athens, GA.

• Must be enrolled at least half‑time during the fall and spring semesters (minimum six credit hours for undergraduates and professionals; five credit hours for graduate students). Summer terms and final semester credit requirements may differ.
• Must be in good standing with the Office of Student Conduct and University Housing (no policy violations that would prevent performing assigned tasks; if charged with a violation, must complete any sanctions by the prescribed deadline).
• Student employees are temporary employees. A temporary employee may be separated at any time for any reason without notice and either party may end the employment relationship. Such separation is not grievable or subject to appeal.
• May not exceed 20 work hours per week across all student staff positions if held in multiple departments, unless classes are not in session and prior permission is granted.
• May not exceed 6 consecutive hours of work per shift.
• Must be available to work a minimum of 8 desk shift hours weekly (overnight shifts for Night Desk Assistants, weekends, academic breaks, holidays).
• Must work during some home football games as required by the assigned community.

Athens, GA – the University of Georgia is an Equal‑Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status or other protected status.

• Provide exemplary customer service to all residents, guests, visitors, faculty and staff who interact with community desks and office spaces.
• Function as a resource for accurate information concerning Housing and university operations.
• Support the community office staff by performing assigned administrative responsibilities effectively and efficiently.
• Assist in the opening, closing, and transition of residence halls, including early arrival and late departures, and working during break periods and finals week.
• Support, communicate, enforce, and abide by all university and department policies, procedures, and regulations.
• Follow appropriate protocols in addressing incidents and potential policy violations.
• Assist community office staff during a crisis or emergency, maintaining appropriate confidentiality.
• Participate in all departmental and community training.
• Participate in all meeting activities, including staff meetings, community staff meetings, and one‑on‑one meetings with the supervisor.
• Follow appropriate community desk policies and procedures, including key management, equipment check‑out, and access control.
• Sort, record, distribute and forward mail, packages, and newspapers according to United States Postal Service regulations and community procedures.
• Perform other duties consistent with the purpose of the position as assigned.

• Resume/CV
• Cover Letter