Desk Assistant

Desk Assistant

Posting Number: G/R31232P

Working Title:

Desk Assistant

Department:
Housing-Resident Programs & Services

Posting Date: 10/01/2025

Anticipated

Start Date:

12/01/2025

Employment Type:

Employee

Salary: $11.75

Location:

Athens Area

• Provide exemplary customer service to residents, guests, visitors, faculty and staff at community desks.
• Serve as resource for accurate information concerning Housing and university operations.
• Support community office staff by performing assigned administrative responsibilities effectively.
• Assist in opening, closing, and transition of residence halls, including early arrivals and late departures, and working during break periods and finals week.
• Support, communicate, enforce and abide by all university and department policies, procedures and regulations.
• Follow appropriate protocols in addressing incidents and potential policy violations.
• Assist community office staff during a crisis or emergency, maintaining confidentiality.
• Participate in all departmental and community training.
• Attend all meeting activities including staff meetings, community staff meetings, and one‑on‑one meetings with supervisor.
• Follow community desk policies and procedures, including key management, equipment check‑out and access control.
• Sort, record, distribute and forward mail, packages and newspapers per USPS regulations and community procedures.
• Perform other duties consistent with the purpose of the position as assigned.

• Must be enrolled at least half‑time during semesters (minimum 6 credit hours for undergraduate, 5 for graduate).
• Must be in good standing with Office of Student Conduct and University Housing.
• Student employees are temporary; may be separated at any time without notice.
• Cannot exceed 20 hours per week across all student staff positions unless supervisor permission for non‑class periods.
• Cannot exceed 6 consecutive hours per shift.
• Must be available for at least 8 hours of desk shifts per week, including overnight, weekends, academic breaks, and holidays.
• Required to work during some home football games as required.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status or other protected status. Persons needing accommodations are encouraged to contact Central HR (hrweb).

Position Summary:

This student position is the initial contact responsible for providing customer service to residents and guests, assisting with administrative tasks, and managing mail, packages, and key distribution.

Classification

Title:

Student Assistant

FLSA:
Non‑Exempt

Full‑time Equivalent: 50%

Physical Demands:
Standard for a normal office environment.

Security Access:
Yes. Requires interaction with children under 18 or direct patient care.

Background Investigation:
Offers contingent upon background check, credential verification, and if applicable drug test.

Recruitment Contact Name:
Kim Roberson

Email: hsg-res services