District Administrative Assistant 1; Area ; Athens, GA

GST
050-
Admin Assistant 1-
60113 -Program Associate

Pay Grade F

$42,900.00

JOB SUMMARY
:
Under direct supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Draft documentation, reports, or presentations. Represents program or unit, provides information and assistance to internal and external customers.

JOBS PECIFIC DUTIES
:
Performs a variety of clerical functions/processes for an office or unit. Clerical duties may include document examination, licensing, purchasing, and vendor management, compiling evidence, drafting contracts, developing operating procedures and research, or a similar level of work. May serve as lead worker and/or supervise lower level staff.

POSITION SPECIFIC DUTIES:
The position serves as the Customer Service Representative at a Districts front office desk, greeting and assist customers, and routing incoming calls, and correspondence to the appropriate offices.

MINIMUM QUALIFICATIONS

The selected candidate must meet the advertised minimum qualifications to include State Entry Qualifications as well as Agency Specific Minimum Qualifications

STATE ENTRY

QUALIFICATIONS:

• Associate's degree from an accredited college or university.
• OR Two years of related experience.

AGENCY

MINIMUM QUALIFICATIONS:

• Two years’ experience performing general office work to include duties such as secretarial, clerical, automated communication equipment usage, computer usage, accounting, and/or business management.
• Demonstrated experience in computer skills.
• Ability to conduct limited research to answer customer’s questions.
• Ability to maintain routine clerical records.
• Ability to maintain and update filing, inventory and mailing system.
• Ability to perform basic bookkeeping.
• Ability to prepare all related reports.
• Ability to operate all office machines.

AGENCY

PREFERRED QUALIFICATIONS:

• Two years’ experience in coordinating a program, administrative, or technical operation requiring advanced knowledge of program operations, policies, and procedures.
• Demonstrated experience in customer service

AGENCY SPECIAL QUALFICIATIONS:

• Two years of extensive customer service experience.
• One or more years’ experience in utilizing a postage meter and with preparing parcel for shipping
• Experience with maintaining a customer service database

IMPORTANT INFORMATION FOR ALL GDOT JOBS

The interview is just one part of the overall selection process and is not the only criteria used to make the final selection. In addition to the interview, the final selection is based on the applicant’s work history and performance (documented in HR and/or Office files), People Soft/employee status (i.e. rehire code), employee performance reviews, personnel file review (HR & Office Files), criminal background check, employment reference checks (including references and commendations from Managers and other relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and current work history will be considered.

Good Employment Standing:

In accordance with the Interview and Selection Process (ISP), an applicant must have no active disciplinary actions to be in good employment standing. Actions that may disqualify an applicant include letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary demotion (active for 12 months from the effective date);
Performance Improvement Plans (PIP) and Leave Restriction Plans (active until 12 months after the date of conclusion). In addition, an employee must have an overall ePerformance…