Service Training Manager

Job Information

External Retirement Plan TRS or ORP

Employment Type

Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information

This position offers a 40 hour work week.

Hours and schedule may vary and will include evenings and weekends.

Advertised Salary $45,
Posting Date 12/16/2025
Open until filled Yes
Closing Date Proposed Starting Date 01/12/2026
Special Instructions to Applicants
Communication about this position will be handled through email. Please check your email for information and interview requests.

Location of Vacancy Athens Area

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, and the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://(Use the "Apply for this Job" box below).

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Classification

Title:

Food Service Professional I

FLSA:
Exempt

FTE: 1.00

• Bachelor's degree in a related field or equivalent

The Service Training Manager plays a pivotal role in cultivating a culture of excellence within the Food & Beverage (F&B) Division at the Georgia Center for Continuing Education & Hotel. This position is responsible for designing, implementing, and continuously improving onboarding and training programs that enhance the performance and professionalism of full-time, temporary, and student F&B staff. Working closely with Human Resources and F&B leadership, the Service Training Manager ensures that all team members are equipped with the skills and knowledge necessary to deliver exceptional guest experiences.

Key responsibilities include managing the onboarding process, developing hands‑on training modules, and maintaining consistent service standards across all F&B departments. The role also oversees the placement and supervision of HFIM interns, ensuring they gain comprehensive exposure to various service areas. Additionally, the Service Training Manager provides operational support during peak periods and contributes to strategic initiatives that align training efforts with broader business goals.

• Bachelor's degree in a related field or equivalent.
• Ability to multitask and prioritize accordingly.
• Strong skills with Microsoft Word and Excel.
• Ability to communicate effectively.
• Critical thinking skills and effective problem‑solving skills.
• Ability to work in a team environment.
  
  Excellent work standards exhibiting accuracy and timeliness.
• Strong customer service skills.
• Strong interpersonal communication skills.
• Provide confidentiality and security related to sensitive information.
• Ability to learn new software.
• Ability to manage time, meet deadlines, and adapt to on‑going changes within the Food & Beverage Division.

• Fast paced environment with occasional crowds and loud noise.
• Long periods of standing and walking.
• Repetitive use of hands, pushing/pulling, reaching/grasping, bending/stooping, kneeling/squatting
• Lift/carry up to 11 to 25lbs.
• Driving to perform job related duties.

Is driving a responsibility of this position? Yes

Is this a Position of Trust? Yes

Does…