Gallery Guide
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
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Posting Details
Position Details
Posting Number G/R29800P Working Title Gallery Guide Department SRVPAA-Georgia Museum of Art About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://(Use the "Apply for this Job" box below).). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.
About the College/Unit/Department College/Unit/Department website
Employment Type
Employee Additional Schedule Information
Flexibility is needed, including availability for weekend, evening and holiday shifts.
Advertised Salary $ Anticipated Start Date 06/22/2025 Posting Date 05/30/2025 Closing Date Open Until Filled Yes Special Instructions to Applicants Location of Vacancy Athens Area EOO Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https:///C2653.
Duties/Responsibilities
Duties/Responsibilities
Visitor Experience
Warmly welcome, greet, orient, and direct visitors at the welcome desk or in the galleries.
Be knowledgeable about and able to discuss the museum’s physical layout and architectural features, including galleries, restrooms, Sculpture Garden, exits and elevator.
Facilitate spontaneous conversation about art.
Assist visitors with inquiries about artists and exhibitions through engaging discussions.
Promote museum memberships, the museum shop, events, programs, tours and special events.
Review the daily schedule of events and communicate relevant information to other staff and museum guests as needed.
Record visitor information and attendance in database system.
Be familiar with Friends of GMOA (membership) benefits and promote Friend benefits to museum guests.
Be receptive to visitor feedback and perspectives.
Maintain a clean area around visitor welcome desks and galleries, including tidying lobby and gallery areas, refilling brochure racks, and notifying maintenance as needed.
Attend ongoing training and professional development opportunities.
Answer and direct phone calls and answer general questions about the museum, exhibitions and public offerings.
When…
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