Front Office Supervisor - Front Desk

Posting Number

S13122P

Working Title

Front Office Supervisor - Front Desk

Department

PSO-Cont Ed-Aux Oper-Hotel

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full‑time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About

the College/Unit/Department

The University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team‑orientated individuals for jobs that advance UGA’s mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non‑credit professional and continuing education courses as well as home of the only on‑campus hotel.

College/Unit/Department

website

www.georgiacenter.uga.edu

Posting Type

External

Retirement Plan

TRS

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Additional Schedule Information

Must be flexible with schedule, five‑day work week; can be any days Sunday through Saturday with shifts of 7am‑3pm, 11am‑7pm, 3‑11pm, or 11pm‑7am.

This is a designated position and may require employee to work when the university is closed.

Advertised Salary

$19.231‑$20.192 per hour (commensurate with experience)

Posting Date

10/22/2025

Open until filled

Yes

Proposed Starting Date

11/01/2025

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Classification Title

Service/Maintenance Supervisor

FLSA

Non‑Exempt

FTE

1.00

Minimum Qualifications

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

• Minimum of 2 years experience working in supervisory role, preferably in hotels
• Efficient in Microsoft Office Suite (Word, Excel, Teams, and Outlook)

Position Summary

• Serve as Manager on Duty
• Supervise front office employees to ensure efficient and high‑quality guest experience
• Support team members in handling guest requests and complaints in order to achieve a positive outcome
• Communicate with team members, so that employees on duty are fully aware of relevant matters related to guests and/or…