Service Training Manager

Posting Number

S14509P

Working Title

Service Training Manager

Department

PSO-Cont Ed-Aux-Food Services

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full‑time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting

Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Additional Schedule Information

This position offers a 40 hour work week. Hours and schedule may vary and will include evenings and weekends.

Advertised Salary

$45,

Posting Date

12/16/2025

Open until filled

Yes

Proposed Starting Date

01/12/2026

Special Instructions to Applicants

Communication about this position will be handled through email. Please check your email for information and interview requests.

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://(Use the "Apply for this Job" box below). Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Classification Title

Food Service Professional I

FLSA

Exempt

FTE

1.00

Minimum Qualifications

• Bachelor’s degree in a related field or equivalent

Position Summary

The Service Training Manager plays a pivotal role in cultivating a culture of excellence within the Food & Beverage (F&B) Division at the Georgia Center for Continuing Education & Hotel. This position is responsible for designing, implementing, and continuously improving onboarding and training programs that enhance the performance and professionalism of full‑time, temporary, and student F&B staff. Working closely with Human Resources and F&B leadership, the Service Training Manager ensures that all team members are equipped with the skills and knowledge necessary to deliver exceptional guest experiences.

Key responsibilities include managing the onboarding process, developing hands‑on training modules, and maintaining consistent service standards across all F&B departments. The role also oversees the placement and supervision of HFIM interns, ensuring they gain comprehensive exposure to various service areas. Additionally, the Service Training Manager provides operational support during peak periods and contributes to strategic initiatives that align training efforts with broader business goals.

Knowledge,

Skills, Abilities and/or Competencies

• Bachelor’s degree in a related field or…