Student Affairs Case Manager-General Case Management
Listed on 2026-10-10
-
Education / Teaching
Human Services/ Social Work, Education Administration
Posting Number: S15851P
Working Title:
Student Affairs Case Manager-General Case Management
Department: VPSA-Student Care & Outreach
About the University of Georgia:
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
Posting Type:
External
Retirement Plan: TRS or ORP
Employment Type:
Employee
Benefits Eligibility:
Benefits Eligible
Full/Part time:
Full Time
Work Schedule:
Monday-Friday 8:00 AM - 5:00 PM. Some nights and weekends may be necessary.
Advertised Salary: $50,000
Location of Vacancy:
Athens Area
Posting Date: 10/05/2026
Open until filled:
Yes
Proposed Starting Date: 11/01/2026
EEO Policy StatementThe University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).
USG Core Values StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
PositionInformation
Classification
Title:
Student Services Pro I
FLSA:
Exempt
FTE: 1.00
Minimum Qualifications:
Bachelor's degree in a related field or equivalent
- Masters Degree in Higher Education, Student Affairs, Social Work, or related field.
- Experience managing electronic case management or database systems (e.g., Advocate Symplicity, or similar platforms).
Position Summary:
The Student Affairs Case Manager serves as one of four professional case managers within Student Care & Outreach (SCO). This position provides individualized assessment, intervention, and coordinated support for students experiencing complex personal, academic, financial, and well-being concerns. The Case Manager exercises professional judgment in evaluating student situations, determining appropriate courses of action, and coordinating campus and community resources. As a generalist case manager, this position manages a high-volume caseload and contributes to multiple core functions of Student Care & Outreach, including case management, outreach initiatives, and research and assessment.
The Case Manager collaborates with campus partners to address barriers impacting student well-being, retention, and academic success. The position reports to the Assistant Director of Student Care & Outreach and operates with a high degree of autonomy within established university policies and best practices.
- Excellent interpersonal, written, and verbal communication skills, including the ability to navigate sensitive and complex situations with professionalism and discretion.
- Ability to work independently while exercising sound professional judgment and to collaborate effectively as a member of a team.
- Strong organizational and time-management skills, including the ability to manage a high-volume caseload.
- Demonstrated ability to develop and maintain effective working relationships with university students, faculty, staff, administrators, families, and community partners.
- Ability to interpret and…
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