Floating Universal Banker - Athens, GA Area

Universal Banker - West Athens

Employer:

Pinnacle Bank

Job Summary:

The Universal Banker is responsible for demonstrating exceptional customer interaction while efficiently and accurately completing customer transactions in both the Teller and Personal Banker job responsibilities, ensuring superior quality service, matching financial needs with product solutions, growing deposits, building long‑term customer relationships, maintaining a positive service mentality, and fulfilling customer needs while considering organizational resources.

• Demonstrate exceptional customer interaction while efficiently and accurately completing customer transactions in both Teller and Personal Banker roles.
• Show accurate knowledge of the bank’s products and services.
• Ensure superior quality service in all customer transactions.
• Match financial needs that achieve customer goals with product and service solutions.
• Grow deposits by creating an exceptional customer experience and filling customer needs as they occur.
• Build long‑term customer relationships with a focused group by being knowledgeable of the customer base and proactively uncovering individual financial goals.
• Maintain a positive service mentality.
• Satisfy customers while considering the resources and needs of the organization.

• Operate with an Innovative Edge.
• Show Leadership.

High school graduate with equivalent work and skill experience.

One year banking, customer service and/or sales experience preferred.

• Comprehensive knowledge of the bank's products and services.
• Willingness to serve.
• Proficiency in Microsoft Office and SharePoint.
• General accounting knowledge (debits, credits, bank account reconciliations).
• Professional image in accordance with the employee handbook.
• General understanding of the Federal Reserve Banking System.
• Ability to collect, research, and analyze information skillfully.
• Self‑starter, creative thinker, flexible, eager, nurturing, open to change, exhibiting good judgment.
• Leader by example, attentive to detail, teamwork, and responsive to supervisory guidance.

Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse workforce and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.

Entry level

Full‑time

Finance and Sales

Banking

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