Scribe​/Medical Assistant

POSITION:
Medical Assistant/Scribe

RESPONSIBLE TO:
Office Manager

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities

JOB SUMMARY:

Prepares exam rooms and patients to be seen by the physician. Facilitates test results and paperwork as needed, such as disability forms, FMLA forms, school / work excuses, other medical records, etc. Assist physician with clinical duties as directed. Provide professional nursing care, under supervision.

• High school degree required
• MA certificate desirable
• Training in Ear, Nose and Throat a plus
• Typing Skills A Must-Test will be given

• At least one year of experience in clinical assisting
• Experience handling lab paperwork
• Comfortable using email and interacting with internet applications
• Knowledge of practice management and word processing applications
• Typing proficiency of 40 words per minute, with 98% accuracy
• Knowledge of medical terminology
• Ability to perform multiple and diverse tasks simultaneously
• Familiarity with scheduling and rearranging appointments
• Ability to work with patients and make them feel comfortable
• Pleasant speaking voice and demeanor
• Strong written and verbal communications
• Reliable and highly motivated
• Team player and able to avoid interpersonal conflict with other employees
• Able to handle constructive criticism and use it to improve job performance and patient care
• Neat, professional appearance

• Reviews patient file well in advance of scheduled appointment to ensure lab results, MRI/CT, audiology, and all other results have been received prior to patient arrival; calls facility if results have not been received
• Triage and perform intake for patients obtaining vitals, HPI, and chief complaint entering into practice management system.
• Communicates information received to provider prior to provider entering exam room
• Accompanies the physician into the exam room in order to transcribe a history and physical examination as given by the patient and physician
• Under the direction of the physician, transcribes patient orders, including laboratory tests, radiology tests, medications, etc.
• Send in or call in non-narcotic medications to pharmacy at the direction of the provider
• Perform prior authorization for medications using EMR, Covermymeds, or other methods as necessary
• Fax back approval or denials for Rx requests sent by pharmacies
• Answer nurse calls daily and ensure they are all returned by the end of the day
• Verifying the patients’ EMR for accuracy and ensure that documentation meets appropriate coding requirements.
• Documents any procedures performed and tests ordered by the physician on the medical record
• Prints and reviews consent forms for surgery and in-office procedures and reviews with patient
• Completes the patient’s chart by transcribing results of labs, x-rays, or other evaluations
• Lists all proper diagnoses as well as any follow up instructions and prescriptions, as directed by the physician
• Prepares exam and treatment rooms with necessary instruments for examinations and procedures
• Maintains supplies and equipment for treatments, including sterilization, care of fiber optic scopes, autoclave maintenance, and changing of 28 day solution
• Replenishes supplies – stocks and cleans exam rooms
• Disposes of contaminated items according to OSHA guidelines
• Obtains and handles lab specimens according to CLIA guidelines
• Enters patient demographic information and prepares the required documentation to send with specimens
• Log specimens in courier pick up binder and ensures that lab samples are picked up by the reference lab daily
• Monitors logs of specimens collected and sent to the lab – ensures reports are returned
• Check the manage fax queue daily and direct test results to physician for review and treatment plan
• Schedules follow up appointments when necessary
• Review outgoing order tracking reports to ensure all orders are sent to the appropriate facility
• Obtains precertification or prior- authorization for ordered tests when necessary
• Performs patient education when appropriate, hand out brochures and directs patient to specific internet sites for more information
• Schedules follow-up appointments for patients seen in the office – provides