IT Professional Assistant
Listed on 2025-12-27
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IT/Tech
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Education / Teaching
IT Professional Assistant
Posting Number: S14489P
Working Title:
IT Professional Assistant
Department:
Franklin-Deans OIT
Posting Type:
External
Employment Type:
Employee
Full/Part Time:
Full Time
Additional Schedule Information: M-F, 8am-5pm
Advertised Salary:
Commensurate with experience
Posting Date: 12/09/2025
Open Until Filled:
Yes
Proposed Starting Date: 01/19/2026
Location:
Athens Area
Retirement Plan: TRS
Benefits Eligibility:
Benefits Eligible
FLSA:
Non-Exempt
Classification
Title:
IT Support Technician I
FTE: 1.00
Minimum Qualifications:
High school diploma or equivalent
About the University of Georgia:
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department:
Franklin College of Arts and Sciences is the heart of the University of Georgia’s learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units.
College/Unit/Department Website: .edu
EEO Policy Statement:
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).
USG Core Values Statement:
The University System of Georgia is comprised of our 26 institutions of higher education and learning, and the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.
Position Summary:
This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships.
Skills, Abilities and Competencies
Technical:
- Basic problem-solving and troubleshooting skills
- Experience with standard desktop and laptop computers, peripherals, and operating systems
- Basic knowledge of TCP/IP wired and wireless networking
- Familiarity with common productivity and security applications
Dependability and Integrity:
- Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence…
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