IT Client Support Associate
Listed on 2026-01-01
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IT/Tech
IT Support
Posting Number:
S14514P
Working Title:IT Client Support Associate
Department:DAR-Information Technology
About the University of Georgia:Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
the College/Unit/Department:
Division of Development and Alumni Relations The Division of Development and Alumni Relations at the University of Georgia advances the goals, objectives, and priorities of the university by generating private financial support, building, and maintaining relationships with alumni and donors, and assisting students with career development opportunities.
Development and Alumni Relations’ Office of Information Technology The Information Technology department in the Division of Development & Alumni Relations (DAR) provides IT and communications support for over 200 division employees across 8 different locations. The department provides for all hardware and software needs for the Division. Staff members support the Divisions Customer Relations Management (CRM) and Gift Accounting System (Blackbaud BBIS – GAIL) and the UGA Foundation General Ledger/Fund Accounting System (FAME), along with multiple other tools.
They also provide selection, purchasing and support for all DAR employees’ mobile and desktop devices (PC’s, IPADs, phones, lab tops, printers, monitors, etc.). They are responsible for the security of all hardware and software systems and all DAR data.
/it
Posting Type:External
Retirement Plan:TRS
Employment Type:Employee
Benefits Eligibility:Benefits Eligible
Full/Part time:Full Time
Additional Schedule Information:8:00am-5:00pm
Advertised Salary:$48,880+ commensurate with qualifications and experience
Posting Date:12/18/2025
Open until filled:Yes
Proposed Starting Date:03/01/2026
Special Instructions to Applicants:- This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position.
Athens Area
EEO Policy Statement:The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).
USG Core Values Statement:The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https:// Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.
Title:
IT Support Technician II
FLSA:Non-Exemp…
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