ParaTransit Dispatcher

• Posting Number
  S14930P
• Working Title
  Para Transit Dispatcher
• Department
  Auxiliary Transit Opera
• About the University of Georgia
  Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
  
  The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
• About the College/Unit/Department
• College/Unit/Department website
  tps.uga.edu
• Posting Type
  External
• Retirement Plan
  TRS
• Employment Type
  Employee
• Benefits Eligibility
  Benefits Eligible
• Full/Part time
  Full Time
• Work Schedule
• Additional Schedule Information
  40 Hours Per Week
  Typical schedule is Monday - Friday, however, hours may vary and include weekend work as needed.
• Advertised Salary
  $18.509171;
  Commensurate with Experience
• Posting Date
  09/30/2026
• Open until filled
  Yes
• Proposed Starting Date
  10/25/2026
• Location of Vacancy
  Athens Area
• EEO Policy Statement
  The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR hrweb
  .
• USG Core Values Statement
  The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy .
  Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom
  .

• Classification Title
  Transit Dispatcher I
• FLSA
  Non-Exempt
• FTE
  1.00
• Minimum Qualifications
  High school diploma or equivalent
• Preferred Qualifications
  previous Para Transit experience

This position is responsible for assigning staff and vehicles to scheduled pick-ups, demand response, and other paratransit related operational services based on staffing, maintenance constraints, fleet availability and service needs. This position ensures that paratransit operational staff reports to work in accordance with standard operating procedure to carry out task deemed necessary to support day-to-day operations. Routinely, this position will work to fill open shifts daily as interruptions in services may occur and to ensure passengers maintain schedule adherence to their allotted times.

This position is responsible for reporting customer service related issues to management and assisting paratransit passengers with service related inquiries. Utilizing Automatic Vehicle Location ( AVL ) and Passenger Trip scheduling software, this position works in coordination with the Paratransit Manager, Maintenance Crew, and if applicable, Electronics and IT Operations to report and resolve issues that may obstruct daily operations or the ability to provide accurate service and data for National Transit Database ( NTD ) reporting.

Lastly, this position will also provide back-up support at the Van Operator capacity. Applicants will submit to drug and alcohol testing as required by the US Department of Transportation.

• Possess a Class C Driver's License.
• Strong Organizational, Verbal/Non
  - Verbal Communications, and Customer Service Skills.
• Emphasis on attention to details and the ability to multi-task utilizing critical and strategic thinking to support daily operations.
• Safe driving record.