Quality Assurance Specialist - Monitoring & Feedback
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.
You will monitor quality in real time or after the fact, provide feedback, participate in calibration sessions, and help drive client satisfaction through data-driven recommendations.
We have an opening for a Quality Assurance Specialist
- Real-Time Monitoring & Feedback in Athens, GA, United States within Management & Operations.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Quality Assurance Specialist
- Real-Time Monitoring & Feedback role in the description above.
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