Hotel Sales Professional

Classification

Title:

Sales Professional I
FLSA:
Exempt
FTE: 1.00

This position is responsible for driving hotel room sales and managing the full lifecycle of sales and event execution at the Georgia Center for Continuing Education & Hotel. With primary focus on account management, proactive prospecting, lead generation, and seamless coordination, the Hotel Sales Professional cultivates new revenue opportunities, maximizes existing relationships, and enhances the Georgia Center's market presence. The role requires strong expertise in sales and customer service, overseeing every stage of the lifecycle from prospecting and proposal development to execution and post‑event follow‑up.

The position will work closely with both sales and hotel operations teams to ensure consistency, quality, and exceptional guest satisfaction.

• Bachelor's degree in a related field or equivalent

• Food and Beverage managerial experience (preference given to those with hotel or conference center sales and/or meeting planning experience).

• Experience in program coordination and event execution.
• Strong communication skills including both oral (in person and phone) and written, and public presentations.
• Possess organizational and time management skills including the ability to handle multiple projects simultaneously while documenting client communication.
• Ability to successfully meet the public and create a favorable impression of the Georgia Center; excellent customer service skills.
• Ability to work independently, with initiative, within departmental guidelines.
• Ability to demonstrate a strong work ethic and support a positive work environment.
• Proficient in use of Windows Office Suite; internet research skills needed.
• Ability to review basic financial reports, invoices, bills and statements to help determine appropriate space holds and deposit requirements.
• Data management experience.
• Ability to work occasional nights and weekends (thus beyond the norm of Mon‑Friday 8‑5) to execute food and beverage event functions.

• Lift materials up to 30 lbs.
• Sit for long periods.
• Ability to work occasional nights and weekends (thus beyond the norm of Mon‑Friday 8‑5) to support organizational activities.
• Driving as needed to perform job duties.

Percentage of time: 30%

• Develop sales strategies and actively develop relationships with prospective clients through identification, prospecting, phone calls, visits, and other contacts, thus developing new business opportunities for the Georgia Center.
• Occasionally, provide phone coverage during the primary answerer's absences.
• Represent the Georgia Center during sales blitzes and local shows as we prospect for opportunities to increase our hotel sales business. Prospect on campus clients through sales visits and one‑on‑one meetings.
• Research on‑going Campus prospecting and pre‑qualification projects. Work includes data entry and researching market trends. Create client records, utilizing the Georgia Center's Customer Relationship Management (CRM) System, Property Management System (PMS), and Facility Management Systems.
• Sell meeting space and services by managing accounts, conducting site inspections, and soliciting/generating business.

Percentage of time: 25%

• Prepare sales proposals, contracts, and financial reports while maintaining well‑organized documentation in compliance with departmental guidelines.
• Uphold service quality standards and maximize revenue opportunities.

Percentage of time: 25%

• Serve as a resource to further hotel sales success in soliciting group business.
• Main duties include communicating with clients and prospects via phone, e‑mail and in‑person; data entry, and researching potential customers and/or events.

Percentage of time: 20%

Name:
Leta Salazar
Email: leta.salazar
Phone: (phone number not provided)