Client Services Representative

Client Services Representative

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Posting Number: S14365P

Working Title:

Client Services Representative

Department:
Vet Med-Athens Diagnostic Lab

About the University of Georgia:
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full‑time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

College/Unit/Department website

Posting Type:
External Retirement Plan TRS

Employment Type:

Employee

Benefits Eligibility:
Benefits Eligible Full/Part time, Full Time

Work Schedule:

Monday through Friday, 8:00 AM until 5:00 PM

Advertised Salary: $34,000

Posting Date: 11/11/2025

Open until filled:
Yes

Closing Date:
Proposed Starting Date 12/01/2025

Special Instructions to Applicants:
Location of Vacancy Athens Area

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Classification

Title:

Customer Service Rep I

FLSA:
Non‑Exempt

FTE: 1.00

High school diploma or equivalent

Position Summary:

In this comprehensive position, the client services representative will be the first point of contact (via telephone and in person) for all clients of the Athens Veterinary Diagnostic Laboratory. This incumbent will courteously and efficiently handle and/or route client inquiries and concerns to the appropriate areas with the lab or University. This incumbent will also conduct technical administrative work in the collection, maintenance and distribution of administrative data used to produce reports which require analysis and comparisons.

Lastly, this incumbent will assist the Accounting/Administrative Team and Director with administrative tasks.

• Communications skills:
  Ability to communicate verbally in a friendly and non-confrontational manner. Ability to multi-task…