Housing Support Specialist

Housing Support Specialist (76213)

Athens-Clarke
- Pavilion
- Athens, GA 30606

Salary Range $19.00 - $21.63 Hourly Level Entry Position Type Full Time Job Shift Day Category Nonprofit
- Social Services

Position Summary :

Under general supervision, provides a broad range of paraprofessional social services to Patients/clients/consumers and their families. Conducts Patient/client/consumer intakes, participates in treatment Team planning, and performs crisis intervention. Assists in Dealing with personal and social problems. May provide Supportive counseling to consumers and families and/or Serve as a liaison for social services. May perform case management duties.

Job Responsibilities & Performance Standards:

• Assists clients in locating and utilizing community resources including legal, medical, financial assistance, and other referral services
• Provides appropriate oral interpretations and written translations to CMS staff, health care professionals and families regarding medical issues, social services, problems and needs.
• Interprets or translates (at the direction of medical professionals) evaluations and therapies, directions for taking medications, treatment plans and follow-up care in an accurate manner.
• Interprets program guidelines for families of children with special needs to ensure understanding of services and to maximize active family participation in the program.
• Informs appropriate medical personnel of family's needs, preferences, concerns, misunderstanding, beliefs, or cultural practices which may impact the health of the child.
• Records the family's primary language and need for interpreter services in the child's chart.
• Provides translation of forms, pamphlets, signs, newsletters, and other written materials used in Children's Medical Services.
• Uses a bilingual medical dictionary and proofreads translated material for correct grammar, terminology, and sentence structure. Strives to continually improve interpretation skills.
• Completes patient/client/consumer intakes based on interviews with patients/clients/consumers, their families, significant others and appropriate community agencies
• Completes the CMS application on children during the family interview according to established guidelines.
• Assesses the environmental, economic, social, emotional or other needs of the family and connects them to community resources or appropriate information.
• Provides psychological support to families of children with special needs through listening skills and discussion of their problems and concerns.
• Provides assistance to families, when necessary, with scheduling medical appointments and arranging transportation.
• Encourages families to be self-reliant and to inform CMS staff if appointments need to be changed.
• Advocates for children with special needs when there is a need.
• Works cooperatively with other community agencies which may be serving the same child (school system, DFCS, Migrant Education, etc.)
• Acts as a liaison between health care professionals and the limited English proficient family.
• Occasionally makes home visits to ensure family compliance in cases where the family may have no phone or otherwise may need an in-home evaluation for services.
• Assist limited English proficient families during on-site clinic visits to receive services in a timely manner.
• Charts all telephone contact, parental concerns, address changes, appointment failures, or other relevant information in the child's record.
• Maintains the strictest confidentiality of all information related to the child's health care. Does not discuss the child's case outside of the CMS office. Obtains a signed release from the family before sharing information with others.
• Answers the telephone and in-person inquires in a pleasant…