Assistant Manager

Assistant Manager

Join Parachute is building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high‑energy team, this is a great opportunity.

As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture, jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high‑growth organization, one that is changing rapidly and creating new opportunities for our high‑performing team members.

• Own day‑to‑day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
• Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage and maintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

• High school diploma, GED equivalent, or higher education.
• 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (‑40°C) for short periods.
• Ability to work both day and evening hours, weekends, holidays, extended shifts as needed.

• A Reliable Problem Solver – You take ownership, get in the weeds, prioritize creatively, and are outcomes‑oriented.
• An Empathetic Communicator – You adapt your communication style to meet different audiences, resolve conflicts, stay calm under pressure, and motivate others.
• A Data‑Driven Decision Maker – You are metrics driven, logically reason, and ignore one‑offs or edge cases.
• Development‑Minded – You are self‑aware, curious, honest, and have a track record of steep learning curves.

• Someone who isn’t excited to get their hands dirty – we need people willing to jump in where needed.
• Someone who doesn’t thrive in an environment of continuous change – we’re in a hyper‑growth stage and need people excited to ride the roller coaster.
• Someone who wants to clock in and clock out – we need team players who care about impact and often put in extra hours.

• Competitive pay + monthly bonus potential.
• Significant career growth opportunities in a fast‑scaling environment.
• Medical, dental, and vision insurance.
• Paid time off and company holidays.

Up to $70K ($50K‑$55K base + up to 25% monthly bonus) + benefits.

8 weeks of paid training with travel and accommodations provided.

Mid‑Senior level

Full‑time

Other