Italian Customer Care Delivery Logistics - Greece

At Mercier Consultancy, we are looking for a driven and customer-focused Italian-speaking Logistics Customer Support Specialist to join a leading international logistics provider in Greece.

In this customer-facing role, you’ll be the primary point of contact for clients, assisting with shipment inquiries, coordinating deliveries, resolving logistics-related issues, and ensuring a seamless customer experience. Your communication skills and problem-solving mindset will play a key role in building strong customer relationships and delivering exceptional service.

If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package
, enabling you to relocate to Greece stress-free.

• Handle customer inquiries for Italian speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.
• Collaborate with colleagues and other departments to achieve the best outcomes.
• Meet quality and performance targets while maintaining professionalism.

Imagine finishing work and heading to a beach with crystal-clear waters, enjoying fresh Mediterranean cuisine, or exploring centuries of history and culture. Greece offers an incredible quality of life with over 300 days of sunshine each year, a relaxed lifestyle, welcoming communities, and a lower cost of living than many other European countries.

From vibrant cities like Athens and Thessaloniki to breathtaking islands and picturesque coastal towns, Greece combines exciting career opportunities with unforgettable experiences. Whether you enjoy outdoor adventures, world-renowned cuisine, rich cultural heritage, or simply a slower pace of life, Greece is the perfect place to build both your career and your lifestyle.

If you're looking for more than just a job, this is your chance to start a new adventure in one of Europe's most beautiful countries.

• Native-level fluency in Italian (both written and spoken) is essential.
• A minimum English proficiency of B2 is required.
• Strong communication and problem-solving skills.
• Comfortable using computers and willing to learn new software tools.
• Ability to work in a team-oriented environment.
• Willingness to relocate and live in Greece.