Auto Care Center Coach

Join to apply for the (USA) Auto Care Center Coach role at Walmart
.

$65,000.00/yr - $80,000.00/yr

Position Summary:

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise and ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and inventory levels. Budgets and forecasts sales, assesses economic trends and community needs, and ensures that sales and profit goals are achieved while implementing corrective plans.

Provides customer service and assistance by acknowledging the customer, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, promoting products and services, while maintaining a safe shopping environment. Creates and processes customer requests and service orders in accordance with company policies and procedures, explains Auto Care Center and automotive products and services, ensures technicians are trained and certified on service-related procedures, stages customer vehicles, and assists with workflow as necessary.

Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up cleaning and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment, handling claims and returns, zoning the area, and ordering and arranging merchandise supplies. Monitors the Auto Care Center for environmental disposal (e.g. batteries, tires, oil) and OSHA compliance, ensuring customer safety and satisfaction.

Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability, measuring progress, addressing improvement opportunities, and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures compliance with company policies and supports company mission, values, ethics, and integrity by implementing action plans, supporting the Open Door Policy, and guiding the execution of business processes.

Respects the individual by building high-performing teams, embracing diverse cultures, creating a supportive workplace, and providing opportunities for all associates to thrive and perform.

Acts with integrity and promotes the highest standards of ethics and compliance, supporting Walmart’s goal of becoming a regenerative company. Acts consistently in a selfless, humble, and transparent manner while serving customers and members, delivering results, and making data-driven decisions that balance short and long-term priorities.

We offer competitive pay and performance-based bonuses plus benefits such as medical, vision, dental, 401(k), stock purchase, life insurance, PTO, parental leave, family care leave, bereavement, jury duty, voting, short-term and long-term disability, and more. You will also receive payable time off for vacations, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment, meeting or exceeding paid sick leave laws where applicable.

For details, see  Walmart‑paid education benefit programs (Live Better U) cover tuition, books, and fees for full-time and part-time associates. Eligibility requirements may apply.

• Regional Pay Zone (RPZ) based on location
• Complex Structure based on external factors creating challenges

State Pay Differential:
This job has an additional differential to meet legislative requirements where applicable.

• 2 years experience in automotive service or service industry field
• 1 year of supervisory experience
• Valid driver's license
• For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check and Firearms Authorized Training
• For facilities that sell…