Onsite Team Manager - Royal Mail

Job Title

Onsite Team Manager

Atherstone

Full time, Monday – Friday 08:00 – 17:00, Fixed Term Contract

• Team management of Onsite Planning Executives
• Delivering service excellence and meeting contractual obligations
• Stakeholder management and engagement with Operations and Account Management teams
• Working closely with internal Reed teams to share information and actions

• Recruitment experience, ideally from MSP/RPO/Staff bank
• People management, training and development experience
• Effective management and prioritisation of workload
• Delivery of exceptional service meeting customer SLAs and deadlines
• Relationship management of internal and external stakeholders at all levels
• Achievement of customer and worker satisfaction targets
• Accountability for team outputs and performance objectives

• Outstanding opportunities for development and progression
• Discount hub providing access to exclusive discounts and cash‑back opportunities
• Long‑service sabbaticals
• Refer‑a‑friend scheme
• Cycle to work scheme
• Electric vehicle scheme
• Other employee benefits

Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

As a proud signatory of the Armed Forces Covenant, we welcome applications from ex‑services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.