Senior Manager Operations

We have an exciting opportunity for you to join our team as a Senior Manager Operations.

• Directing, coaching and developing managers, supervisors and team members to ensure they provide highest possible service in a safe and compliant operational environment.
• Educating your team on current processes and procedures, targets and goals.
• Making sure all activities are in line with company goals and regulatory requirements.
• Overseeing projects and initiatives to ensure planned results are delivered on time and within budget.
• Managing and controlling business costs.
• Leading continuous optimisation and improvement of business processes.

• Providing strategic leadership, direction, and coaching to managers, supervisors, and operational teams to deliver industry-leading compliance.
• Driving a strong culture of safety, compliance, accountability, and operational excellence across all areas of responsibility.
• Ensuring all transport activities operate in line with company objectives, regulatory requirements, and network performance expectations.
• Leading cross‑functional collaboration with operational, engineering, finance, planning, and support functions to optimise business performance.
• Delivering operational and strategic projects, ensuring milestones, budgets, and performance outcomes are achieved.
• Managing operational budgets, cost controls, and resource planning to maximise efficiency and value.
• Identifying opportunities for continuous improvement, network optimisation, and service enhancement across the transport operation.
• Using data, analytics, and operational insight to support informed decision‑making and long‑term planning.
• Acting as a senior point of escalation for operational, customer, and compliance‑related matters.

• Significant experience in a senior transport management role and hold a CPC.
• Experience of working with government agencies to improve compliance.
• Strong understanding of transport operations, regulatory compliance, safety, and network management.
• Proven ability to lead, develop, and influence high‑performing leadership teams.
• Excellent analytical, organisational, and strategic planning capabilities.
• Strong communication and stakeholder management skills, with the ability to engage confidently at all levels of the organisation.
• Experience leading large‑scale operational change, business transformation, or continuous improvement initiatives.
• Strong commercial awareness with experience managing operational budgets and cost performance.
• Excellent judgement, problem‑solving, and decision‑making skills under pressure.

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.