Tax Associate

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

We continuously improve our business through our long‑term strategy and transformation plan, Block Next, which focuses on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

As a Tax Associate you will receive expert training and support, while enjoying flexibility and opportunities for extra earnings.

• Conduct tax interviews with clients face‑to‑face and through virtual tools (video, phone, chat, email).
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS support.
• Support office priorities through teamwork and collaboration.
• Grow your tax expertise.

• Bachelor’s degree in accounting or related field.
• Previous experience in a customer service or retail environment.
• Experience working in a fast‑paced, supportive environment.
• Ability to work a minimum of 25–35 hours weekly during tax season and up to 40 hours during peak weeks.

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course.
• Experience working in a fast‑paced environment.
• Comfort working with virtual tools – video, phone and chat.
• Ability to effectively communicate in person, via phone and in writing.
• Must meet all other IRS and applicable state requirements.
• High school diploma / equivalent or higher.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 – $27.00/hr.

Greenfield, MA

Sponsored Job #19916