Sr. Product Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

D2C HYBRID MNGR Atlanta, GA, US

2 days ago Requisition

Salary Range: $90,000.00 To $ Annually

Job Title:
Sr. Product Manager (hybrid- onsite Monday
- Thursday)

Location: US-GA-Atlanta (Sandy Springs)

FLSA :
Exempt

#LI-Hybrid

Safe-Guard administers the protection products that dealerships sell in the finance office for most major automotive brands in North America. These products include vehicle service contracts, prepaid maintenance, tire and wheel protection, and GAP coverage. The software supporting this business enables dealers to quote and sell contracts, process remittances and reporting, manage claims, and allow consumers to purchase products directly from automotive brands.

We are building a product management function to manage this software as a portfolio with clear ownership, roadmaps, and measurable outcomes. As a Sr. Product Manager, you will own a set of client-facing products end to end, from defining the roadmap to measuring results.

While we have dedicated teams responsible for delivery, this role is responsible for setting product direction and owning the outcomes.

You will work closely with project managers, business analysts, engineering leads, architects, and designers. As the product owner, you will establish priorities and direction while partnering with these teams to execute within their respective disciplines.

At any point, you should be able to clearly communicate where your products are headed, why that direction matters, what the current priorities are, what is being delivered next, how the products are performing, and what risks could impact success.

• Product Ownership :
  Own two to three products, including their users, workflows, integrations, dependencies, limitations, and business value. You will serve as the primary point of contact for the business when questions or decisions arise regarding these products.
• Product
  
  Roadmap:
  
  Develop and manage roadmaps that connect business strategy, dealer and OEM needs, competitive pressures, and technology capabilities. You will build, defend, and adjust these roadmaps as new information becomes available, including determining which initiatives should be deferred.
• Requirements Gathering :
  Engage directly with dealers and OEM partners to understand their needs, observe how they use our products, and translate those insights into product requirements and improvements.
• Prioritization: Translate senior leadership priorities into actionable product priorities, making recommendations based on customer value, business impact, effort, risk, and dependencies.
• Definition and Acceptance: Establish product intent, align on acceptance criteria, and determine when deliverables are ready. Business analysts will support this process by documenting technical requirements and details.
• Engineering Partnership :
  Work closely with a dedicated development pod aligned to your products. You will own product sequencing and maintain enough visibility into delivery to identify potential risks early, while engineering retains responsibility for architecture, security, and implementation decisions.
• Product Outcomes: Focus on measurable outcomes rather than output alone, including adoption, usage, revenue, and cost to serve. Define success metrics before development begins, own release readiness, and evaluate performance against those measures following delivery.
• Product Modernization: Evaluate existing products and platforms to determine what should be consolidated, modernized, or retired. You will develop and communicate the business case for these decisions.

• Intake and Prioritization :
  We operate through a centralized intake process and prioritization forum, where requests are evaluated against established criteria to ensure consistent decision-making.
• Product Documentation: Roadmaps, requirements, and status updates are maintained in Asana to provide visibility, accountability, and alignment on committed work.
• Dedicated Development Resources: Development resides within IT, with capacity dedicated to product initiatives and protected from reassignment. We are also moving toward agent-led delivery alongside our technology organization, with product managers providing human oversight and approval of agent-produced work.
• Customer Engagement: Product managers are expected to spend time in…