Assistant Director of Configuration Management and DevOps Engineering

Compensation Grade: 16

Manages the implementation and governance of processes related to software release automation, configuration management, environment provisioning, version control, and monitoring. Combines best practices from multiple technical areas including information security, software development, platform engineering, and operations.

Assigns, directs, and coordinates the work of Dev Ops engineers, providing technical support and training of the team as well as evaluation of job performance. Leads a team that enables the continuous, reliable, and speedy delivery of technical solutions for the Bank. Facilitates collaboration between the team and managers/leads from IT Software Delivery, Information Security, Platform Engineering, and Operations to ensure implementation of optimal solutions.

Develops and improves Dev Ops tools and processes through collaboration with internal IT staff and vendors. Plans and manages the implementation of infrastructure as code for private, public, and hybrid cloud environments using tools like Ansible, Puppet, or Chef. Researches new cloud technologies and prototype solutions that can be leveraged to reduce cost and increase performance. Manages change control, configuration, monitoring, maintenance, capacity planning, and performance management of the Bank’s production, non-production, and business continuity infrastructure.

Performs management and administrative functions to include staffing interviews, training, disciplinary actions, performance reviews, salary planning, and coordination and guidance of staff activities. Assists with preparation of reports for senior management review showing technology used at the Bank. This is to include availability, performance, and capacity. Coordinates with IT Program Management Office to develop, monitor, and administer infrastructure projects ensuring that business continuity and high availability goals are met.

Ensures compliance with Information Technology standards and procedures, recommending changes, as required. Reports the status of projects on a periodic basis to the Director of IT Infrastructure. Coordinates the planning and implementation of changes into production through collaboration with other departments across Information Technology. Actively maintains high-level knowledge of current Bank software applications and the latest trends and directions in the software industry related to CI/CD, Dev Ops, and site reliability engineering.

Evaluates software and makes recommendations for purchase.

• Strong analytical and problem-solving skills with the ability to address relevant facts, identify alternative approaches, and supply recommended solutions to management.
• Advanced technical and business knowledge in banking products, software development life cycle, quality assurance, project management, and other related processes.
• Strong analytical and problem-solving skills with the ability to address relevant facts, identify alternative approaches, and supply recommended solutions to senior management.
• A deep understanding of Dev Ops and Agile methodologies as well as the criticality of maintaining strong connections between infrastructure, information security, and software delivery.
• A thorough understanding of troubleshooting and logic along with a comprehensive knowledge of computer systems, networks, and software is required.
• Exceptional communications and teamwork skills are required.
• Thorough knowledge of the following is required:
• Coding (Java, Power Shell, Bash, Ruby)
• Operating systems (UNIX, Windows, and Linux)
• Virtualization technologies (VMware, KVM)
• Encryption protocol and Certificate management
• Directory Servers, LDAP
• Application…