XIncident Command & IT Operations Lead
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IT/Tech
IT Support, IT Project Manager, Systems Administrator, IT Consultant
Job Description & How to Apply Below
Delta Air Lines is seeking a proven leader for the Major Incident Management Situation Desk within the Technology Control Center (TCC). This role coordinates 7x24x365 incident management, incident tracking in Service Now, and rapid escalation to appropriate support teams to restore Delta IT operations.
The candidate will monitor incident updates, coordinate technical bridge sessions, and leverage AI capabilities to automate responses while keeping stakeholders informed throughout outages.
The following position is for a 24x7 Incident Command & IT Operations Lead with Delta Air Lines, Inc.
Join us at Delta Air Lines, Inc. as our next 24x7 Incident Command & IT Operations Lead in Atlanta, GA, United States.
We are currently recruiting a 24x7 Incident Command & IT Operations Lead for our team in Atlanta, GA, United States.
This is a strong opening to take on the 24x7 Incident Command & IT Operations Lead role at Delta Air Lines, Inc.
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