Software Engineer, SRE​/Site Reliability, Cloud Computing: Infrastructure & Operations

Position: STAFF SOFTWARE ENGINEER
With a career at The Home Depot, you can be yourself and also be part of something bigger.

Key Responsibilities:

• Develop, deploy, operate, and maintain infrastructure platform software for Site Reliability Engineering, with a focus on ensuring the observability, availability, and operational efficiency of enterprise retail store systems.
• Build and extend internal reliability platforms deployed on Google Cloud Platform and Google Kubernetes Engine, using infrastructure-as-code tools including Terraform and cdk8s (Cloud Development Kit for Kubernetes written in Type Script) to provision and manage cloud resources and Kubernetes workloads programmatically.
• Deploy, configure, tune, and maintain open-source observability systems including Grafana, Loki (log aggregation), Tempo (distributed tracing), Prometheus (metrics collection), Pyroscope (continuous profiling), and Alert Manager (alert routing) on Google Kubernetes Engine clusters.
• Write queries in PromQL, LogQL, and TraceQL to build dashboards, configure alert rules, and troubleshoot production infrastructure issues.
• Define and implement Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets using Prometheus-based SLI queries and multi-window, multi-burn-rate alerting configurations for monitoring across multiple application services.
• Develop and maintain operational automation platform infrastructure, including provisioning and managing automation runners on both Kubernetes (via cdk8s) and virtual machines (via Terraform), developing integration plugins, managing access control lists through Git Hub-backed configuration, and resolving platform support requests.
• Build automation to reduce operational toil, including self-service onboarding tools, Git Hub Actions CI/CD pipelines for infrastructure deployments, and AI-assisted workflows using Git Hub Copilot.
• Participate in on-call rotation for observability and automation infrastructure.
• Investigate and resolve production incidents affecting logging, tracing, profiling, and automation platforms.
• Contribute to blameless post-mortem reviews and implement systemic improvements.
• Validate platform resilience through destructive and performance testing.
• Document platform operations, create runbooks, and maintain onboarding guides for internal engineering teams.
• Telecommuting available.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology Management, Electronics Engineering, or a related field and 3 years of experience in a related occupation. Requires 3 years of experience in the following skills:
• Deploying, configuring, and troubleshooting containerized workloads on Google Kubernetes Engine (GKE) using infrastructure-as-code tools including cdk8s for programmatic Type Script-based generation of Kubernetes manifests and Helm charts for templated Kubernetes deployments.
• Provisioning and managing cloud infrastructure on Google Cloud Platform (GCP) using Terraform, including Google Kubernetes Engine clusters, Cloud Storage buckets, Big Query datasets, Cloud Pub/Sub topics and subscriptions, Cloud SQL instances, Cloud Logging sinks, Compute Engine instances, Identity and Access Management (IAM) policies, and Workload Identity federation.
• Deploying, operating, and tuning open-source observability platforms on Kubernetes, specifically Loki (log aggregation with LogQL), Tempo (distributed tracing with TraceQL), Prometheus (metrics collection with PromQL), Pyroscope (continuous profiling), and Alert Manager (alert routing and silencing).
• Defining and implementing Service Level Objectives (SLOs), Service…