L&D Specialist - Sales Excellence

The Learning & Development Specialist – Sales Excellence is a hands‑on, individual contributor role responsible for building the sales capability of Vertage's North America Sales and Customer Success teams. Reporting to the Global Head of Learning & Development, you will own the Sales Excellence curriculum end to end – from new-hire onboarding through advanced consultative selling, negotiation and account management.

You will design, facilitate and coach directly. There are no direct reports; your influence comes from credibility with sellers and sales leaders, and from showing that learning moves commercial results.

• Executing the Global L&D strategy for the Sales and Customer Success community, within Vertage's L&D frameworks and governance.

• Partnering with sales leaders to design, deliver and embed upskilling that closes specific capability gaps.

• Aligning learning content with product, strategy, branding and Business Office stakeholders and the Global Sales Playbook.

• Driving consistent use of our sales tools so customer data is clean, centralized and visible across the full customer journey.

• Training and coaching managers to forecast deals accurately.

• Design, build and refresh the Sales Excellence curriculum: onboarding, core sales skills, consultative and solution selling, negotiation, account management and sales coaching.

• Facilitate in‑person and virtual workshops, sessions and certification programs for sellers at every level.

• Embed recognized sales methodologies (consultative, solution, value-based, challenger) into a single Vertage "way of selling".

• Build blended learning journeys that combine live facilitation, digital content, coaching and on-the-job application.

• Work with regional and global Sales Leadership to diagnose skill gaps and performance trends, and turn them into targeted interventions.

• Coach sales managers to coach their teams, building a lasting coaching culture.

• Provide 1:1 and small‑group coaching to sellers on deals, pitches and skill development.

• Design and manage accreditation and certification pathways that recognize growing capability.

• Define and track impact metrics that connect training to conversion rate, win rate, pipeline velocity and revenue per seller.

• Use data and feedback to retire what doesn't work and scale what does.

• Use AI-enabled learning tools to personalize journeys, scale delivery and keep content current with market, product and competitor changes.

• Own the Sales Excellence learning calendar, logistics and content library on Know How and other platforms.

• Select and manage external content providers, faculty and vendors, ensuring quality and value for money.

• Contribute Sales Excellence insight to the Global L&D strategy, linking sales capability to onboarding, talent and leadership development.

• Embed Sales Excellence learning in the employee lifecycle, from new‑hire onboarding to sales career pathways, with HR partners.

• Act as a subject‑matter expert on sales capability, learning trends and emerging sales technology.

• Trusted advisor to the Global Head of L&D on Sales Excellence priorities and progress.

• Close partner to North America and global Sales Leadership, keeping learning aligned to commercial priorities.

• Works with People & Culture on onboarding, career pathways and succession planning.

• Collaborates with Customer Success, Marketing, Strategy & Branding, Product and the Business Office on consistent messaging and product knowledge.

• Manages external training providers, content partners and sales methodology licensors.

• Communicates…