Surveillance Officer

About the Role

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Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, expands its international footprint. Bally’s also owns Bally’s Interactive International, Bally Bet, and Bally Casino.

With 10,600 employees, the company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms.

Upon completion of the merger with The Queen Casino & Entertainment Inc., the portfolio will include four additional casinos across three states and more employees.

The Role acts in compliance with all company and regulatory regulations and requirements.

• Understands and responds to internal guests’ needs.
• Communicates in a friendly, respectful, and understandable manner.
• Politely gives consistent, timely and accurate information and finds answers when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department service standards or as required by receiver of service or goods.
• Is a team player, cooperates with employees within the department as well as other departments.
• Speaks positively about the company, co-workers, and guests.
• Maintains surveillance on designated areas and activities.
• Assists with training of new Surveillance officers according to standard operating procedures.
• Records any irregular activity as required.
• Other duties as assigned.
• NOTE:
  
  EMPLOYEES MUST ADHERE TO THE REGULATIONS SET FORTH IN N.J.A.C. 13:69D-1.10 and 1.11 AND MUST SIGN AN ACKNOWLEDGEMENT OF THESE REGULATORY REQUIREMENTS PRIOR TO BEING EMLOYED IN THE SURVEILLANCE DEPARTMENT.

• A broad knowledge of games and casino rules, procedures, and administrations.
• Knowledge of the laws and regulations affecting the casino industry.
• Good communication skills, organizational ability, and judgment as well as the ability to direct and manage people.

• Competitive salary with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.
• 401(K) with company match.
• Access to perks and childcare discounts.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally’s Bet on You – We can’t wait to meet you!

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.

• Entry level

• Full-time

• Other, Information Technology, and Management
• Gambling Facilities and Casinos

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