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Event Manager / Planner Customer Service Rep

Guest Experience Manager - Customer Service Operations

Job in Atlantic City, Atlantic County, New Jersey, 08400, USA
Listing for: Caesars Entertainment
Full Time position
Listed on 2026-01-14
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Entertainment & Gaming
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 63000 USD Yearly USD 60000.00 63000.00 YEAR
Job Description & How to Apply Below
A major casino entertainment provider in Atlantic City is seeking a Customer Service Manager to oversee operations and enhance guest satisfaction. The role involves managing the Customer Service team, analyzing feedback, and ensuring compliance with company policies. Ideal candidates will have 3-5 years of management experience in the hospitality industry and possess strong communication and leadership skills. A college degree in hospitality or equivalent experience is preferred.

Starting salary is $60K-$63K.
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