BUSSER

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Hard Rock International (HRI) is a globally recognized company with venues in over 70 countries, spanning 265 locations, including Rock Shops®, Live Performance Venues and Cafes. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction.

• Clearing dirty tables.
• Resetting tables.
• Sweeping the floor.
• Emptying trash cans.
• Stocking ice and products.
• Maintaining a clean and organized back dock area.
• Pre-bussing tables.
• Having a sense of urgency.
• Assisting and communicating with hosts, servers, and other bussers.
• In some cafes: removing ketchups, refilling guests’ drinks and setting up bar pre‑mixes.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

• High School diploma or GED equivalent.

• Remaining calm in a hectic, fast‑paced atmosphere.
• Demonstrating a high level of organization, attention to detail, and a sense of urgency.
• Displaying a positive and friendly attitude toward guests and co‑workers.

• Ability to move throughout corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods.
• Ability to sit for extended periods.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand‑eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

• Maintaining a well‑groomed appearance.
• Following all uniform guidelines.
• Practicing all general safety & sanitation standards.
• Recycling products where possible.
• Maintaining HRC’s 5 core values and mission statement.
• This cafe may cross‑train the servers and the bussers; this “Server Assistant” will become a rotated position for the servers and only used during busy volume. See the Server job description for details.

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, e.g. emergencies, changes in personnel, workload, rush jobs or technical developments.

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