Operator - Surveillance

Overview

Surveillance Operators are responsible for the daily on‑going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons.

• Medical, Dental, Vision Prescription
• Life, Accident, Pet Legal
• 401K with match
• Paid Time Off
• Holiday Pay
• Free Meals, Free Uniforms, Free Parking
• Discounts at Hard Rock properties around the globe
• All team members are eligible to participate in the discretionary annual bonus program
• Training and Leadership development programs
• Wellness programs including onsite information and fitness seminars
• Team Member Resource Groups
• Recognition programs
• Pay rate $20.00 an hour

• Routine surveillance of the gaming floor identifying potential problems such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
• Attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters resulting from criminal charges against patrons or employees.
• Assist in the coordination and resolution of emergency situations.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Perform all other related and compatible duties as assigned.

• A minimum of one (1) or more years of experience in a security-related field or gaming-related positions (Cage, Slot, Table Games or Audit).
• Analytical, observational, organizational, interpersonal and communication skills.
• Knowledge of computer applications.
• Casino Surveillance or related surveillance experience is an asset.