Regional Director of Operations; Mid-Atlantic

Regional Director of Operations (Mid-Atlantic)

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Position Title:

Regional Director of Operations
Reporting To: CEO

Location:

Mid-Atlantic

Company:
Premier Dentist Partners

Tyree & D'Angelo Partners ("TDP") is a private equity investment firm that focuses on control investments in the lower middle market (companies with $1-5M of EBITDA). We look for investments where we can establish true collaborative partnerships with business owners and management teams that will lead to substantial value creation over a long-term investment horizon. TDP’s track record of building high-growth and lower risk companies is driven by a buy & build investment strategy, that is based on tested methods of value creation and a true partnership approach with executives and business owners.

TDP works in collaboration with executive leaders utilizing an investment thesis driven process designed to build companies with a differentiated customer value proposition. TDP invests in the healthcare, consumer, and business services sectors, focusing on high-quality founder owned businesses that we can grow with our high probability of success process. TDP companies have completed over 900 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.

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Premier Dentist Partners is a Dental Support Organization (DSO) that assists dental practices with non-clinical challenges and provides industry proven business support services. Our affiliated dentists live a higher quality lifestyle with more time focused on patients and less on administrative burden. Our mission is to improve the lives of our dentists, staff and patients by providing leading non-clinical business support services in a collaborative environment.

As part of our commitment, we help our affiliated dentists to collectively achieve attractive business economies of scale resulting in improved efficiency and profitability while lowering operational risks. Our experienced Support Center team assists dentists with management of non-clinical staffing and human resources, finance and payroll administration, marketing, payor relations, supplies and capital equipment procurement, as well as information systems.

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We are seeking a Regional Director of Operations who will be responsible for monitoring and assisting in the operations of multiple dental practices affiliated with Premier Dentist Partners in the Mid-Atlantic. The Regional Director of Operations will focus on executing numerous operational tasks in each of their dental practices with the goal of enhancing practice level efficiencies and growth over time.

• Approve and monitor office and staff hours daily and weekly to ensure proper staffing recommendations are made at the practice level and staff costs are controlled to budgets.
• Provide oversight and support to practice level managers/operations coordinators and doctors as needed.
• Gather and analyze reports needed by support office including but not limited to weekly AR reports, month end reports, ledger level auditing and allocation audits and corrections.
• Monitor the P&L statements for each supported practice and develop effective ways to close the gaps between actual performance and company projections.
• Directly support dentists in their growth and development, helping them set goals and address operational opportunities within their supported office.
• Motivate team members, resolve conflicts and make difficult decisions.
• Maintain regular communication with dental office staff and affiliated doctors to review practice trends and performance.
• Analyse expense reports for region and facilitate move to preferred vendors while preserving relationships.
• Assist in onboarding and integration work for newly affiliated dental practices implementing operational processes per Premier Dentist Partners “best practice” guidelines and philosophy.
• Answer employee requests and questions and help resolve…